How It Works

To make your Camping Gear Order 

1. Select The Right Tent to Hire

Look at the Tent Hire pages and consider what will suit your party size. 
Prices are dependent on how long you require the tent – the hire period is counted from the day the equipment is delivered to your address to the day it is picked up from you.  This will be longer than the days you are booked onto your chosen campsite.  We recommend that you take delivery of your hire order 1-2 days before you intend to camp – this will give you time to check it over, read through pitching instructions calmly – better still, have a dry run in the garden.

Select whether you require

  • 1-4 nights
  • 5-11 nights
  • 12-20 nights

2. Go to Your Order page

A summary of the tent(s) you have selected for hire and purchase will be shown. 
Select the exact dates you require the hire order of the tent (if applicable) to run from and to.  This should correspond with the price bands you have selected for the tent(s) in the hire order.  Complete all the usual contact details and submit your order.  You are not required to submit payment on order submission as we will need to conifrm availability of your chosen tent(s), see step 3.

3. Order Confirmation and Payment

Your order will be processed within 1 business day (usually less).

You will receive a confirmation email of your order and will be directed to a secure payment page.  If an adjustment to your delivery charge is required (either due to your address being local to us or you are collecting), we will make the amendment manually at this point, your requested payment will reflect this change.  – see also Delivery section below).

Once you have made your payment, sit back and start planning what else you need for your camping trip.  See packing list for some help.

4. Delivery

You will receive an email from within the week of your hire to confirm the tracking details of your tent(s).

Delivery costs £15 upwards; This is dependant on the size and weight of the tent you order.

An additional £15 upwards will be charged for the courier to collect the tent from you after your hire.  Larger tents will cost slightly more.

Deliveries and collections to the OX14 postcode will be free of charge. All other OX postcodes will be charged £5 each way for delivery and collection.

We are also happy to accommodate should you wish to collect and return in person.

The special delivery details entered on your hire order will be forwarded to our partner courier Interlink Express.  A text or email is sent on the day of delivery to remind you to expect the items from the courier Interlink Express and will give you a 1 hour delivery window  

5. Packing and Collection

Your tent hire order will be sent to you in strong packaging which is suitable for re-use.  Please ensure you open it carefully as you will need to repack it back in hte box in order to send it back to us.  You will be required to re-seal the box.

On the morning of collection you will receive a text or email from our partner courier company Interlink Express providing you with a 1 hour window for collection.  the Interlink Express driver will bring the required to labels. 

6.  Still got Questions?

Go to our FAQs page for more information or go to Contact Us, to email or phone us.

Family motorhoming on site
 
Colourful tents
 
Campsite image

Contented Camping is a trading name of NSPER Enterprises Ltd. 07122713 Registered in England and Wales. 134 Alexander Close, Abingdon, Oxon, OX141XD.